1/31/2024 0 Comments Redline auto parts![]() Tried to return item within 30 days, they stated they would send a shipping label which was never received. ![]() Our customer service department is open from Monday through Saturday, but we are a family business and, therefore, closed on Sundays. Please allow 3-5 business days for the credit to appear on your statement. Additionally, we will be giving you 10% off your order for the inconvenience. Again, we are so sorry for the inconvenience and the delay and we will refund the shipping charges back to your original form of payment. We aren't sure why the order isn't showing up in your profile, as we can see it on our end, but if you would like to give customer service a call tomorrow we will try to get it sorted out. A shipping confirmation email was generated and automatically sent your tracking numbers last week, but we will send a new email directly to you with your tracking number for this order. This order was shipped out on May 3, the same day you ordered it, but it appears to have been delayed and it currently in your local UPS station ready to be put on a truck for delivery by 8pm tomorrow. Ramon, we are so sorry that there was a shipping delay in your order. Reply from WheelerShip Updated May 7, 2023 Wheelership has refunded me my 2 next day air expense and 10% of what I spent. UPDATE: Thank you for responding so quickly. I'm basing this negative review on my order not having an email with attached tracking number, nor does my profile show what I ordered. So I have to cancel my appointment for Monday and hopefully not Tuesday. Customer service could not be reached because ITS A FAMILY business and they don't have CSR rep's on the weekend. ![]() I showed up today to Just Tires in San Jose California off of Blossom Hill rd and I just wasted my gas because I need the lug nuts. The four rims did come with tracking numbers for UPS in an email, but when I ordered the lug nuts/ Honda rim emblems, no email was sent with tracking ID. My profile doesn't even show history or keep any record of what I have ordered. I ordered lug nuts (2-day air) and I do not know where they're at. I bought some lug nuts and four rims or wheels for my 2016 Honda Civic. Wheelership has refunded me: 2 next day air expense, 10% of what I spent and gave me the tracking ID.thanks tram Wheelership! As of 5/7/23 800am. Ruben Foixench, Fare’s general manager, commented, “To join a leading aftermarket company like BBB affirms our past success and promises future opportunities to better serve and delight our customers.No tracking number, order history and no customer service. The combined enterprise is well-positioned for continued growth as a leading, diversified supplier to the automotive aftermarket,” said Josep Grañó, managing director of Metalcaucho. “We’ve known the Fare and Redline management teams for many years and are confident that each addition to the BBB Europe portfolio is a natural fit across countries and continents. The Fare and Redline brands have a rich history, and I am excited about these opportunities to bring added value to our existing and new customer relationships.” Today, we are delighted to add both Fare’s and Redline’s technical expertise and proven abilities to deliver differentiated, high-quality products which complements both BBB and Metalcaucho. Redline brings 40 years of experience to the automotive aftermarket, delivering some 17,000 catalogued part numbers primarily for Asian & American cars in Europe.īBB’s President – New Ventures, John Boyer, commented “Over a year ago, BBB announced our entrance into Europe with the acquisition of Metalcaucho. Fare brings 35 years of experience to the automotive aftermarket, delivering some 12,000 catalogued part numbers in the rubber, metal, and rubber-to-metal product segments.
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